So, you decided to start a mentoring program at your organization. That’s a great start, but how do you tell if your program is working? There are basic steps you can take to ensure your mentoring organization is succeeding.
- Establish goals prior to implementing your program. How can you measure success if you don’t first set goals?
- Once goals are established, identify KPI’s (Key Performance Indicators) to evaluate these areas:
- Increase in number of participants
- Observe desired behavior changes for those participating in the program
- Organizational outcomes
These areas will help you determine what causes success and failure in your mentoring program so you can help your program succeed and curtail any behaviors that might result in failure.
After establishing KPIs, the next step in the process is to establish targets (or measures of success) and segments (or populations, behaviors and/or outcomes to evaluate against targets). Once target and segments have been established, you should specify how you will track and measure these against your benchmarks.
Following these steps, will help to ensure your mentoring program is a success. In the long run, creating a stronger, more engaged, and effective work force.